Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.



  • Contact Us
  • Home
  • Technical FAQs

How to reset my PlayerLync password using the Forgot Password feature

Written by Ryan Yakes

Updated at January 14th, 2022

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Technical FAQs
  • Getting Started
    Launching PlayerLync Platform Basics Device / App Install & Setup PlayerLync Support Getting Started FAQs Did You Know?
  • PlayerLync in Detail
    PlayerLync Apps Admin Portal Team Manager Shared Library Collaboration Suite Intranet
  • For IT & Compliance
    App Deployment Methods Supported Devices & Browsers PlayerLync API PlayerLync Data, Security & Privacy
  • Release Notes
    Release Notes - Dashboard Release Notes - Admin Portal / Team Manager (Web) Release Notes - PlayerLync for iOS (App) Release Notes - PlayerLync for Android (App) Release Notes Archive
  • Company Info
    Who is PlayerLync?
+ More

If you are on version 4013.4.x+ you can reset your password by selecting "Forgot Password?" (Note: this feature MUST be enabled for your Organization first). 

(If you are not on version 4013.4.x+ you will need to contact your authorized PlayerLync Administrator to reset your password.)


  1. In order to use the Forgot Password? feature you will need to have a valid email address attached to your Member profile.
  2. Enter your username then select Forgot Password? and then Log In
  3. Verify your username and select Verify member
  4. Select your email address and continue
  5. You will receive a link to reset your password
  6. Follow the instructions and enter a new password (Note: password requirements may vary based on your Organizations password preferences)
  7. Upon meeting the password requirements you see the following message


Note: if you do not see the Forgot Password? option on the Login screen, your Organization may not have this feature enabled and you will need to reach out to your PlayerLync Administrator.

forgot password? password reset password

Was this article helpful?

Yes
No

On this page

Related Articles

  • Hiding columns for Digital Form entries
  • How to add page breaks and save progress (Legacy Digital Forms)
  • How to enable the Employee Directory for End Users
  • PlayerLync Troubleshooting Guide

© 2025 PlayerLync, LLC. ALL RIGHTS RESERVED

A Mobile Workforce Enablement Platform

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand