Troubleshooting Form Tracking Fields

1. Confirm the Location and Employee Name fields are correctly assigned in the Form Settings > Name & Location tab. Note that the Location field can be a number field or a Single Line Text field depending on whether your locations have just numbers or alphanumerics (See Admin Portal > "Settings" tab > "Organization Settings" sub tab > Team ID (per location). 
2. Confirm the form is being properly accessed. You can access the form via the Forms tab, the training queue if it has been assigned to you, or a published Web Link (see below). Note that accessing the form through the Builder tab will not automatically fill in these fields.
3. If users are reporting that a Web Link isn't autofilling these fields, make sure that they are signed in and accessing it from within the Content, Training Queue, or Forms tabs and not from a saved bookmark in their web browser. 
4. If only some users are reporting problems, then make sure that their location has a Team ID set in the Admin Portal > "Settings" tab > "Organization Settings" sub tab > Team ID.